Privacy Policy

Effective Date: July 13, 2026

Welcome to LusterMe (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from www.lusterme.com.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

Full name
Email address
Phone number
Billing and shipping address
Payment details (processed securely through our payment partners; we do not store your complete card information)
Order history

Automatically Collected Information

When you browse our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Time spent on our website
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Communicate order confirmations and shipping updates
Improve our products, website, and services
Personalize your shopping experience
Prevent fraud and unauthorized transactions
Send promotional emails, newsletters, or offers (only if you have opted in)
Comply with legal obligations

3. Cookies

We use cookies and similar technologies to:

Remember your preferences
Keep items in your shopping cart
Improve website performance
Analyze website traffic
Provide a better shopping experience

You may disable cookies through your browser settings, although some features of our website may not function properly.

4. Payment Security

Payments made on LusterMe are processed through trusted third-party payment gateways using industry-standard encryption and security protocols.

We do not store your complete debit card, credit card, or banking information on our servers.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties necessary to operate our business, including:

Payment processors
Shipping and courier partners
Technology and website service providers
Marketing service providers (only where permitted)
Government authorities if required by law

All third parties are expected to protect your information appropriately.

6. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Marketing Communications

If you subscribe to our newsletter or promotional communications, we may send you updates about:

New jewellery collections
Product launches
Special offers
Seasonal promotions
Exclusive discounts

You can unsubscribe at any time using the unsubscribe link included in our emails.

8. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent where applicable
Object to certain processing activities
Request a copy of the information we hold about you

To exercise these rights, please contact us using the details below.

9. Data Retention

We retain your personal information only for as long as necessary to:

Fulfill your orders
Meet legal and accounting requirements
Resolve disputes
Enforce our agreements

When no longer required, your information will be securely deleted or anonymized.

10. Children’s Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before sharing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality.

The revised version will be posted on this page with an updated Effective Date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

LusterMe

Website: www.lusterme.com

Email: [Your Customer Support Email]

Business Address: [Your Business Address]

Customer Support: [Your Contact Number]

We will respond to your request within a reasonable timeframe and in accordance with applicable law.